Remote ROI Service
Send us your requests, and one of our remote representatives will handle the rest.
What is Remote ROI Service?
We take care of all aspects of the ROI process remotely. This includes processing the records, quality assurance, invoicing, and customer service. All you have to do is send us the request, and we handle the rest.
Who is this for?
This service is perfect for small hospitals, clinics, and provider offices who would like to offload the burdens that the ROI process has on their current staff.
What We Offer
100% Quality Assurance
Every page of records that passes through our system is reviewed to ensure no incorrect or unauthorized records get released. Additionally, all requests handled by our staff are double checked to ensure records aren’t being released to unauthorized parties.
Compliance
Our compliance team handles the tedious work of staying on top of all the current State and Federal regulations, as well as keeping track of court rulings that may affect privacy law.
24 Hour Turnaround
All requests are processed within 24 hours of receipt to ensure patient and requestor satisfaction.
Full Transparency
You’ll be given access to our portal, which can be used to securely and electronically submit requests to us. You can also view the status of any request and run any reports you may need.
Technology and Tools
Gain access to our platform that provides your patients with the ability to request and receive their records securely and electronically.