Our proprietary solutions are built to reduce errors and ensure
every record request is fulfilled accurately and on time. In addition to
improving operational efficiency, we provide robust support for your
compliance standards and practices, safeguarding your organization from
risk.
See how our Release of Information services below can help you lighten the load, improve patient satisfaction, and simplify the ROI
process.
Our mission continues to focus on achieving longevity, growth and
building trust with our provider clients and their patients. We have spent 20
years mastering our craft of information release; client satisfaction,
retention rate, and a singular focus on the physician side of healthcare are
testaments to that ongoing commitment.
Innovative Solutions
Technology and solutions that provide increased efficiency, accuracy, and the best patient
experience in the industry.
100% Quality Assurance
All requests go through our comprehensive QA process to ensure compliance with HIPAA,
Federal, and State Law while ensuring all records belong to the correct patient (No misfiles) and are
within the allowed date of service.
On Time Service
Our 24 hour processing times ensure Third Party Requestors and Patients receive their
records in time.
Service Oriented
Our priority is to ensure your satisfaction and to guarantee your patients receive the
same level of care from us that you would provide.
What Our Clients Say About Us:
I can always count on ChartMate to process requests quickly and accurately.
Fannie S.
Clinic Manager
Our account representative always gets back to us quickly if we have any
questions. Couldn't be happier!
Rob F.
Clinic Manager
Our patients love working with the staff provided by ChartMate. They're always so
courteous and respectful.
Annette B.
HIM Director
I love being able to see the status of everything in their system and knowing at a
glance that everything is being taken care of.
Matt B.
HIM Manager
You guys are the best!
Tony B.
Clinic Manager
Let us help you!
Like what you have seen? Let’s get started. Just fill in a few details and
we will get in touch as soon as possible.