Work with us

Experience the Best

We offer a true Release of Information experience for you, your Third-Party Requestors, and most important of all, your patients.

Our Services


Full Service ROI

  • 24 hour turnaround time on all requests
  • Managed hiring, training, and staffing
  • 100% Quality Assurance on all requests
  • Full transparency into the ROI process
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Shared Service ROI

  • 24 hour turnaround time on all requests
  • Keep your staffing in-house
  • Quality Assurance, Invoicing, and Customer Service
  • Generate additional revenue
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Remote ROI

  • 24 hour turnaround time on all requests
  • Simple request submission via our secure portal
  • Quality Assurance, Invoicing, and Customer Service
  • Access to our qualified ROI Representatives
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Software as a Service

  • Access to our ROI, QA, and Invoicing Technology
  • Complete control over your ROI process
  • Improved efficiency and accuracy
  • Improved oversight and compliance
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Why Us?

Innovative Solutions

Technology and solutions that provide increased efficiency, accuracy, and the best patient experience in the industry.

100% Quality Insurance

All requests go through our comprehensive QA process to ensure compliance with HIPAA, Federal, and State Law while ensuring all records belong to the correct patient (No misfiles) and are within the allowed date of service.

On Time Service

Our 24 hour processing times ensure Third Party Requestors and Patients receive their records in time.

Service Oriented

Our priority is to ensure your satisfaction and to guarantee your patients receive the same level of care from us that you would provide.

What Our
Clients Say
About Us:

I can always count on Chartmate to process requests quickly and accurately.

Fannie Summers
Fannie S.
Clinic Manager

Our account representative always gets back to us quickly if we have any questions. Couldn't be happier!

Robert Fox
Rob F.
Clinic Manager

Our patients love working with the staff provided by Chartmate. They're always so courteous and respectful.

Annette Black
Annette B.
HIM Director

I love being able to see the status of everything in their system and knowing at a glance that everything is being taken care of.

Jerome Bell
Matt B.
HIM Manager

You guys are the best!

Albert Flores
Tony B.
Clinic Manager

Let us help you!

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